Transparent Language
Hamara privacy policy Roman Urdu aur English mein likha hai—legal jargon nahi. Aap samajh sakte ho keh aapka data kaisa handle hota hai.
LEGAL REFERENCE
r1m par Privacy Policy jo aapko samajh mein aaye
Jab aap r1m par account kholtay ho, aapka personal data aur payment information hamari sabse high priority hota hai. Hum transparent hain—yeh page batata hai keh hum aapka...
Aapka account secure haiData encryption har jagahPakistani payments protectedSupport 24/7 available
Hamara privacy posture aur jurisdiction details
r1m apne privacy policies jahan local qanoon ijazat deta hai, supported ilaqon mein operate karta hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, us transaction ka data encrypted rehta hai aur hamari servers par securely store hota hai. Aapka personal information—naam, phone, email—sirf aapke account management aur withdrawal verification ke liye use hota hai. Hum kisi third party
ko aapka financial data nahi bechte. Agar aap apne account ko close karna chahte ho ya aapka data delete karana chahte ho, hamara support team us process ko complete karta hai 30 din ke andar. Supported regions mein hum local data protection standards follow karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
CONTACT AUR MADAD
Privacy concerns ke liye hamse rابطہ karain
Team online
Email Support
[email protected] par likhiye aur hum 24 ghante mein reply karainge. Aapke questions, data deletion requests, ya privacy concerns ka full detail bhejiye.
Live Chat
Lobby mein live chat khol kar directly baat karain. Hamara team aapke account privacy issues ko turant samjhata hai aur solution deta hai.
Account Settings
Apne account mein jaiye, Settings > Privacy par click karain, aur aap dekh sakte ho keh kaun sa data hamre paas hai aur usse kaise manage kara ja sakta hai.
AAPKA BHAROSA EARNED HAI
Hum apne privacy practices ko regularly audit karte hain
Data Encryption Standard
Har payment aur personal detail TLS 1.3 encryption ke zariye travel karte hain. Hamari servers pe bhi same level ka...
No Third-Party Sale
Aapka phone number, email, ya financial history kisi marketing company ya advertiser ko nahi becha jaata. Hum sirf aapke account...
Pakistan Local Compliance
Supported regions mein hum local data laws follow karte hain. JazzCash, Easypaisa, SadaPay aur Raast transactions hamre compliant systems ke...
Monthly Security Checks
Hamara security team har mahine apne systems ko scan karta hai. Agar koi vulnerability milti hai, hum usse turant patch...
Account Access Control
Sirf aap aur hamara support (authentication ke baad) aapka account access kar sakte ho. Two-factor auth available hai aapke account...
Data Retention Policy
Account band karne ke baad hum aapka personal data 90 din tak securely hold karte hain, phir permanently delete karte...
POLICY PAR HAMARA STAND
Kya r1m privacy mein alag hai
Local Payment Focus
Hamara policy JazzCash, Easypaisa, SadaPay aur Raast ko specifically address karta hai—ye Pakistani payment rails hain, hamara process bhi Pakistan-centric hai.
No Hidden Broker Fees
Jab aap withdraw karte ho, transaction charges clear likhe hote hain. Hamara privacy policy ye bhi cover karta hai keh payment data kaisa encrypted transfer hota hai.
User-Initiated Deletion
Aap apne account ko delete kar sakte ho aur full data removal request kar sakte ho. Hum usse 30 din mein complete karte hain, documentation ke sath.
Account Security First
Privacy policy ke andar hum explain karte hain keh 2FA kaise enable hota hai, session timeout kaise set hota hai, aur login alerts kaise work karte hain.
Quarterly Updates
Jab hamari security practices badlte hain ya new threats aate hain, hum policy update karte hain aur existing players ko email karte hain.
Live Chat Accountability
Privacy questions par hamara support team directly answer deta hai—koi automated response nahi. Aap track kar sakte ho keh aapka request kab resolve hua.
POLICY FEATURES SAMJHAIYE
Hamara privacy framework ke andar kya visible hai
Encrypted Deposits
JazzCash, Easypaisa, SadaPay aur Raast se jo paisa aata hai...
Verified Withdrawals
Jab aap withdraw karte ho, hum aapki identity verify karte...
Session Management
Aapka session 30 minutes inactivity ke baad auto-logout hota hai...
Login Alerts
Jab koi naya device se aapka account access karta hai...
Data Portability
Aap apne account ka sab transaction history aur personal details...
Privacy Controls Panel
Account settings mein ek dedicated Privacy section hai jahan aap...
Privacy ke baray mein aapke sawal
Account delete karne ke baad aapka personal data 90 din securely store hota hai, phir permanently delete hota hai. Financial records (withdrawal proof, deposits) tax law ke liye 7 saal rakhte hain, lekin personally identifying info delete hoti hai.
Bilkul nahi. Aapka phone number, JazzCash account, Easypaisa details—kuch bhi third party ko nahi becha jaata. Hum sirf aapke account verification aur withdrawals ke liye data use karte hain.
Agar aap apna password secure rakhte ho aur 2FA enable karte ho, account hack hone ka risk bahut kam hai. Agar phir bhi kuch suspicious activity ho, [email protected] par turant likhaiye—hum investigation karte hain aur unauthorized transactions reverse karte hain.
Live chat sessions encrypted hote hain aur hamara support team sirf aapke account-related issues dekhte hain. Session logs 6 mahine secure server par stored rehte hain, phir delete hote hain.
SadaPay transfers ka record aapke account par visible rahta hai jab tak account active hai. Delete karne ke baad historical data 90 din hold hota hai phir remove hota hai. SadaPay apne side par bhi apna record rakhta hai.
Haan. Raast transfers encrypted connection ke zariye process hote hain aur hamri servers par aapka bank details stored nahi hote—sirf transaction hash stored hai verification ke liye.
Haan, hum quarterly review karte hain aur jab updates hote hain, notification bhejte hain. Aap yahan par latest version har waqt dekh sakte ho. Major changes ko alag email karte hain.